Play safely

Responsible gambling with Cosmic Cash: keep it a game

Cosmic Cash is entertainment with a price, like a film or a concert. A few habits and the tools in your casino account keep it that way.

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  • Age18+
  • Helpline24/7
  • CostFree

Set the budget first#

Choose the amount you are happy to spend before you open the game, and treat it as the price of the evening’s entertainment. Keep it separate from money for bills, rent and savings, and stop when it is gone. Winnings are a bonus, not a plan.

Use the tools in your account#

  • Deposit limits cap how much you can add per day, week or month.
  • Loss and wager limits stop play once a set amount is reached.
  • Reality checks remind you how long you have been playing.
  • Time-outs and self-exclusion close the account for a period you choose.

Limits are easiest to set when you are calm and before a session, not in the middle of one.

Know the game#

Cosmic Cash returns 96.56% over the very long run, and the respins arrive unevenly. A long run without the feature is part of the design, not a sign that it is “due”. The return-to-player guide explains the numbers, and the free demo shows how the game moves without risking money.

Warning signs#

Pause and reassess if you notice any of these:

  • spending more time or money than you planned;
  • chasing losses with bigger bets;
  • borrowing money or skipping bills to play;
  • feeling anxious or irritable when not playing.

Getting support#

The Gambling Helpline (0800 654 655) is free, confidential and open 24/7, and you can text 8006 for support by message. Your GP can also point you to local services. If someone close to you is affected, the helpline supports family and friends too.

Questions & answers

Safe play questions

Where can I get help in New Zealand?
The Gambling Helpline on 0800 654 655 is free, confidential and open 24/7. You can also text 8006.
How do I set a deposit limit?
Open the responsible gambling section of your casino profile, choose a daily, weekly or monthly amount and save it.
Can I take a break from my account?
Yes. Ask support or use the account settings for a time-out or a longer self-exclusion.
Does the demo help?
It lets you learn the features without spending anything, so real-money sessions start with clear expectations.